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Text Box: Sales Engineer into the company to assist our customers with defining projects, hardware and software purchases, and quality assurance.
We are hoping that these changes will be well received by all of our customers. Please share in our excitement for the future!
Thank you.

Text Box: As of January 29th, our family of technology companies (Sapphire Technical Services, TECCME, and the BC Group) are consolidating into a single entity named ITPartners, LLC. These important changes are intended to streamline our internal operations enabling us to provide a better level of service to our valued customers.
As exciting as these changes are, all of us at ITPartners pledge not to lose sight of our most important business concepts and high standards of Customer Service and satisfaction.
A few of the internal changes that

Text Box: we have made to better facilitate our service delivery include the purchase of a state of the art Voice over IP telephone system that will always streamline your connection to the ITPartners resource that you need. In addition, a comprehensive Help Desk and Remote Access system is being designed and put in place to track all service requests as efficiently as possible, allowing us to reach your computer and network service problems as quickly as possible.
As we have transformed into ITPartners, LLC, we have added more technical support staff in addition to bringing a dedicated

Text Box: Your invoices will now reflect the new corporate name ITPartners LLC.
We will be sending out new W-9 forms to all of our clients.

Text Box: ITPartners, LLC

Text Box: · Microsoft, Citrix, Cisco, HP, and IBM product installation and support.
· Data Center services, such as co-location, Disaster Recovery, Remote Backup, and High Availability.

Text Box: New Mailing Address:
11 Main St Suite 7 Box 183
Westbrook, Me 04092

Text Box: New Physical Address:
13 Pleasant St
Westbrook, Me 04092